1. Welcome to our store. If your place is remote, you will need to pay a remote fee.For very remote countries part of the shipping fee may be paid, and our customer service will contact you after you place an order. After shipment, if you need to change the address, there will be a fee for changing the address. We will contact you after checking the specific fee.
2. If the product's package size is large and the package is heavy, it cannot be shipped by air or express, and can only be shipped by sea or train. The normal estimated delivery time is 2-4 months. Please wait patiently for the package during this period. Once the package leaves our warehouse, it will not be refunded at will. Thank you for your understanding.
3.If you are purchasing mechanical products or heavy packages, large packages, or packages with high value, please be sure to leave your E-email when placing an order so that the package can be shipped and delivered normally. Otherwise, if we cannot contact the customer when the goods arrive, the package cannot be delivered in time, and the customer needs to bear all the additional costs incurred (Storage fees, expensive secondary delivery fees, etc.). If the package processing time expires and the package still cannot be delivered and the customer cannot be contacted, the package will be destroyed and we will not provide any refund or compensation. Thank you for your understanding.
4. For large -piece goods and heavy pieces, the freight or free shipping displayed in the advertisement is the reference CNF price or EXW price or FOB price of the countries and regions of your attached port, excluding the cost of port costs and tariffs. After the package arrives, you can pick up the goods at your own port [or you can find a customs clearance agency to handle it customs clearance and pay all extra fees and deliver the package). （ EXW price: The ex-factory price requires you to arrange a freight forwarder to pick up the goods at our factory.)
5. When the package arrives at your customs, please pay the tax first and pick it up, we do not bear any customs duty or the customs clearance fails due to the buyer's failure to pay the customs duty, and the goods are returned or destroyed,no refund any payments. Thanks for understanding.
6. For large machines and large goods, after you place an order, I will send you a message to inform you about these terms. If you do not agree to wait patiently (Do not agree to our terms of trade), you can refuse us to ship the package and apply to cancel the order. If you do not refuse our shipment, it means that you agree to our terms and are willing to wait patiently for the package to arrive. （If you do not agree with our terms and the negotiations are inconsistent, you can cancel the order in time so that you can get a refund in time.）
7. If the delivery information provided by you is inaccurate(The phone number is wrong, the customer cannot be contacted, and messages on the platform are not responded to. For large machine packages, if we cannot contact the customer and the customer does not reply to the message,the package cannot be shipped in time),Resulting packages are shipped late and delivered late, in the delivery failure.the customer shall bear all the responsibilities.
8.For oversized and overweight cargo or For Korean customers, please leave your tax ID number or ID number and E-email when placing an order for normal shipment.
If you have any questions or need help, please contact us.We will reply as soon as possible after seeing the message.
Our factory has been specializingin the production and development of various agricultural machinery, industrial machinery, environmental protection machinery, water well drilling rigs, electric scaffolding, lifts, forklifts, cranes, hydraulic equipment, generators, construction equipment, fountain equipment systems, etc. for 25 years. We are a large joint venture. We have many small companies that cooperate with us and own many processing plants. Each processing plant produces different categories.
Various specifications and models can be customized. We have hundreds of experienced technical teams and excellent professional customer service to provide you with long-term and high-quality after-sales service, and the quality is absolutely guaranteed.
Why choose us?
Free comprehensive and detailed technology consultancy in construction sites, referential programs for construction equipment and
the most suitable product program.
02.In sale service
We provide free guidance of installation and debugging and free training of operation, care and maintenance.
03.After-sale service
One year warranty service of whole machine and lifetime maintenance; regularly markets visits and free guidance of whole machine's maintenance and reparations.
04.Quick responses
we have a complete service network, and assist you to solve the problem in a short time.
05.Parts supply
we have a complete parts supply network and can guarantee sufficient parts reserves and timely supply.
06.What services can we provide?
Accepted Delivery Terms:
FOB,CFR,CIF,EXW,FAS,CIP,FCA,CPT,DEQ,DDP,DDU,Express Delivery,DAF,DES;
Accepted Payment Currency:USD,EUR,CNY and so on;
Accepted Payment Type: T/T,L/C,D/P D/A,MoneyGram,Credit Card,PayPal,Cash,Escrow;
Language Spoken:English,Chinese,Spanish,Japanese,Portuguese,German,Arabic,French,Russian,Korean,Hindi,Italian.
-We accept the following payment methods:
-Credit Card, VISA, Bank to Bank Wire Transfers,PayPal, Western Union and so on.
-All payments made on AliExpress are processed by Alipay and PayPal.
2.Shipping:
-Please pay more attention to your order address which MUST MATCH your shipping address.
-Shipping will be worldwide via: AliExpress Shipping Standards/ China post air mail/ CDEK / ARAMEX/ EMS / UPS / FEDEX / DHL /Ocean Freight/Rail transport.
-Remote area may cause extra shipping fee.
-Please check items when delivered, if damaged, please kindly accept it and contact us immediately.We will make a confirmation and resend you a new one.
3.Warranty:
-1 years manufacture warranty:
We will offer your free new parts or accessories with free shipping during 3 months after your purchase.
We will offer your free new parts or accessories but you need to pay for some shipping fee if more than 3 months less than 1 year.
-Defective problem has to be submitted within 7 business days after product is delivered;
-Shipping damage has to be submitted within 5 business days after product is delivered.
-Please show us photo or video if happens problems on products.
4.Contact us:
-If you want to place a large order for wholesale, please feel free to contact us.
-If you need to order multiple items, pleases let us know first. We can offer you some discount.
5.Feedback:
-All products are 100% original new and tested again before shipment.Customers' satisfactory is our goal.
-Any feedback from you will be much appreciated. If you're satisfied with our service or products, please give us 5 stars.
-If you have any questions, please contact with us, and we will get back to you sooner.
6.Please Note:
-Import duties, taxes and charges are not included in shipping cost.
-Buyers bear all responsibility for all extra charges incurred (if any).
-What if you are dissatisfied with the products,Or the products has any quality problems ,Please contact me at any time,we will solve your problem,unnecessary to submit a dispute.
-For our customers from Brazil,Chile,South Korea:Please leave your tax number so that ensure our delivery normally.
